Privacy Policy

Last updated March 2026

Introduction Sonder Psychotherapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our online services. By using this Site, you agree to the practices described in this policy.

Information We Collect We may collect the following types of information:

Information you provide directly: When you submit a contact form, intake form, or online scheduling request, we may collect your name, email address, phone number, and any other information you choose to share. Please do not submit sensitive health information through general contact forms.

Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and time spent on the Site. This information is collected through cookies and analytics tools such as Google Analytics.

Client portal information: If you are an existing client accessing our secure client portal, additional information may be collected in accordance with your client services agreement and our Notice of Privacy Practices (HIPAA).

How We Use Your Information We use the information we collect to respond to your inquiries and schedule appointments, improve the functionality and content of our Site, understand how visitors interact with our Site, and communicate with you about our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA & Protected Health Information Sonder Psychotherapy is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) collected in the context of a therapist-client relationship is governed by our separate Notice of Privacy Practices, which is provided to all clients at the start of treatment. This Privacy Policy applies to general website use only and does not supersede our HIPAA obligations.

Cookies & Tracking Technologies Our Site may use cookies — small text files stored on your device — to enhance your browsing experience and collect analytics data. We may use third-party tools such as Google Analytics to understand how visitors use our Site. This data is aggregated and does not identify you personally. You may disable cookies through your browser settings, though some features of the Site may not function as intended as a result.

Third-Party Services We use third-party platforms to support services such as online scheduling and our client portal. These platforms have their own privacy policies and security practices. We encourage you to review their policies directly. Sonder Psychotherapy is not responsible for the privacy practices of third-party services.

Data Security We take reasonable technical and organizational measures to protect the information collected through this Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

Children's Privacy This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will take steps to remove it promptly.

9. Your Rights & Choices You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of any marketing communications at any time. To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site following any updates constitutes your acceptance of the revised policy.

11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: Sonder Psychotherapy in Bellevue, Washington.